About Us

 

Penny Berlins’ story.

Hello and welcome to Brava Connect, my name’s Penny (Penelope to Spanish speakers, who find it easier), 

I moved to The Costa Brava 10 years ago from the south east of England, with my husband Karl and my two daughters now aged 23 and 18. We chose this area of the world for many reasons, but not just sun as we like the seasons, we love the summer, but it’s lovely to sit in front of a log fire as well.

I originally grew up close to Henley on Thames; where I learned from a young age about top quality image and service. Henley is still a haven for tourists and discerning people who love quality and the old school English way of life.

Many years ago I was a hairdresser at the well known London salon ‘Molton Brown’, so even then service and quality customer care was the name of the game, I worked for a number of years on Holland America Cruise ships and after that I co-owned a Hairdressing salon in Windsor in the cobbled street right opposite Windsor Castle, even being honoured enough to go there to dress hair.

I was 30 when I changed direction and went into commercial sales, and it was then that I realised that my earlier career had been very valuable and that going the extra mile made all the difference.

I’ve always aimed at high standards and continued this with every company I was with, I’ve sold, developments, Event Management, Corporate Hospitality, Hotel services to corporates, Contract Cleaning and Catering to corporate business, then Software, a Business Centre and finally I project managed The Oxfordshire Business Awards just before we moved here.

You will have noticed that I am not boasting degrees and academic qualifications, my story was about learning from the ground floor up, as an entrepreneur I’ve taken pride in everything I’ve done and for me customer care and a high degree of service is most important and gains me repeat business.

When we first came here it was so hard to make things happen and to find the right people to help us. I hope that by using Brava Connect, I can introduce you to some of the best contacts that the Costa Brava has to offer. I hope you will never have to struggle here as we did. The law in countries like the UK is based on Saxon law, whereas Spanish law is based on Roman law, hence the bureaucracy. I don’t have a problem with this now, but when we first came we found it all very frustrating.

I have also worked in corporate hospitality in the past. This area of Spain lends itself to events from corporate to private functions, in some wonderful venues, from superb hotels and country houses to castles. The landscape in The Costa Brava & Catalonia is not like Southern Spain, as you fly in you may be surprised to see how green it is, more comparable with France and Italy. Food and wine are considerably cheaper than for example the UK, so mass entertaining can be very cost effective. For many companies who have entertained further afield in the past, this part of the world is a good compromise.

The climate outside the summer season is perfect for many outdoor activities and the choice of beautiful venues is massive. If you contact me with your ideas, delegate numbers, entertainment requirements and preferences of venues and locations, I will put together a shortlist on your behalf, and will be happy to work with you in any way I can. We are also working on behalf of disabled travellers and we have a few suggestions for suitable accommodation. Also we work with a superb care group, who apart from actual carers, can provide all the accessories to make the stay more pleasant.

Even in the winter it’s a good place to be. We see blue sky even on colder winter days. The golf course courses are fabulous, I am not a golfer, but I am told by serious golfers that we have summer greens all year round. It’s a great place to retire or to bring up a young family.

I’ll go out of my way to make sure that you are well looked after. I can work with you as much or as little as you wish. I recommend companies that to the best of my ability I believe will take care of you. (disclaimer)

Please e-mail me or call me with your own ideas, so that I can keep improving my site. If you think of services you need that are not shown here, let me know and I’ll see what I can do.

My very best wishes and look forward to meeting you.

 

Penny Berlin